Privacy Policy

1. Introduction

At Telepathic Witness (telepathicwitness.com), we are unwavering in our commitment to maintaining the privacy, integrity, and security of the personal and sensitive data entrusted to us by our users. We strive to uphold the highest standards of transparency and protection in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information and the rights you have over your data.

2. Scope of Policy and Data Controller

This Privacy Policy applies to all users of telepathicwitness.com and governs the processing of personal data in connection with the services and digital assets provided by Telepathic Witness. For the purposes of applicable data protection legislation, Telepathic Witness is the data controller responsible for the processing of your personal information.

3. Categories of Data Processed

We collect and process various categories of personal data to provide and enhance the functionality of telepathicwitness.com. The types of data we may collect include:

A. Usage Data
Includes data such as your browser type and version, internet protocol (IP) address, pages visited, session duration, referring websites, time zone settings, and browsing history within our site.

B. Account Data
Includes your full name, physical address, shipping and billing address, email address, and phone number when you create an account or engage in transactions.

C. Profile Data
Includes user-generated content, saved preferences, past purchases, usage behaviors, and other data you voluntarily provide to build a personalized experience.

D. Communication Data
Includes the contents of your communications with us, such as email correspondence, support inquiries, contact form submissions, and any related response history.

E. Technical Data
Includes details about the device used to access our services, such as hardware model, operating system, screen resolution, browser configuration, and language preferences.

F. Transaction Data
Includes records of payments made, products or services purchased, tax and delivery information, order confirmations, and refund history.

G. Preference Data
Includes your marketing and communication preferences, consent for subscription communications, product interests, and opt-in/out status for promotional outreach.

4. Legal Bases for Processing

We process your personal data on the following legal bases under the GDPR:

– Consent: When you provide explicit permission for certain processing activities, such as subscribing to our newsletters.
– Contract: Processing necessary to fulfill our contractual obligations to you, such as delivering products or services you’ve purchased.
– Legitimate Interests: Processing based on our interest in improving services, securing our platform, preventing fraud, and optimizing user experience, provided these interests do not override your fundamental rights.
– Legal Obligation: When processing is required for compliance with applicable legal codes and regulatory obligations.

For users subject to the CCPA, data processing is conducted in accordance with definitions of “business purpose” and “commercial purpose” under California law, and users are afforded statutory rights of notice, access, and control.

5. Your Rights

With respect to your personal data, you are entitled to exercise the rights granted under data protection laws, including:

– Right of Access: You may request confirmation whether we process your data and obtain a copy of such data.
– Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data under certain legal grounds.
– Right to Restrict Processing: You may request temporary suspension of processing under stated conditions.
– Right to Data Portability: You may request the secure transfer of your data to another provider.
– Right to Object: You have a right to object to processing based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: You may withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any rights or make related inquiries, please contact us at [email protected].

6. Security Measures

Telepathic Witness implements industry-standard technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your data. These include but are not limited to:

– Encryption of data during transmission and at rest
– Role-based access controls to limit internal data access
– Regular security audits and vulnerability assessments
– Offsite automated backups and data recovery protocols
– Ongoing training of personnel in data security and compliance

Despite our efforts, no system is completely secure. Users are responsible for safeguarding their login credentials and practicing safe internet behavior.

7. International Transfers

We may transfer personal data outside your jurisdiction, including to countries that may not offer the same level of data protection. In such cases, we rely on legally recognized mechanisms such as the Standard Contractual Clauses approved by the European Commission, and we ensure appropriate safeguards are implemented. We also maintain compliance with regional data transfer requirements where applicable, including the UK and Swiss data protection frameworks.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to fulfill legal, contractual, or operational obligations. Retention periods vary by data category:

– Usage and Technical Data: 12 months
– Account and Profile Data: While the account remains active, then up to 90 days post-deletion
– Communication Data: 24 months from the date of last correspondence
– Transaction and Financial Data: Retained for 7 years for tax and audit compliance
– Preference and Marketing Data: While consent remains valid or until opt-out

Upon expiration of the applicable retention period, we securely delete or anonymize the data.

9. Cookie Policy

Telepathic Witness uses cookies and similar tracking technologies to enhance the functionality and performance of our website. The types of cookies used include:

– Essential Cookies: Required for site navigation, authentication, and basic functionality.
– Functional Cookies: Store user preferences and improve usability.
– Analytics Cookies: Collect anonymized data to understand usage patterns and improve site content.
– Performance Cookies: Monitor technical performance, page load times, and error diagnostics.

10. Cookie Management and Compliance

In compliance with the GDPR and CCPA, users are provided with:

– Clear cookie notices upon their first visit to telepathicwitness.com
– A consent mechanism for optional cookies
– An easily accessible option to change or revoke cookie preferences at any time
– Information on how to opt out of analytics tracking tools

Most browsers allow users to reject or delete cookies. However, blocking some types of cookies may impact website functionality.

11. Special Protections for Children

Telepathic Witness does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal data without verifiable parental consent, we will immediately delete such information. Parents or guardians who believe their child has submitted data may contact us at [email protected] for prompt resolution.

12. Policy Updates & User Notifications

We may revise this Privacy Policy periodically to reflect legal, technological, or business developments. Users will be notified of any material updates via prominent notices on telepathicwitness.com or through direct communication. Continued use of our services following any updates constitutes acceptance of the revised terms.

13. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or the manner in which your personal information is handled, you may contact us directly at:

Email: [email protected]

We are committed to protecting your privacy and ensuring full compliance with applicable laws. Your trust is important to us, and we welcome any privacy-related inquiries you may have.