Privacy Policy
Telepathic Witness (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of visitors, users, and customers who access and interact with our website, located at telepathicwitness.com (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We adopt a privacy-first approach and strive to ensure transparency and respect for your rights.
1. Introduction
We value your privacy and are dedicated to maintaining the confidentiality, integrity, and security of your personal data. This Privacy Policy explains how we handle data and the measures we take to ensure your information is secure, lawful, and processed transparently.
2. Scope of this Policy and Role as Data Controller
This Privacy Policy applies to all personal data collected through your use of telepathicwitness.com. Telepathic Witness acts as the “data controller” as defined under the GDPR, meaning we determine the purposes and means of processing your personal data.
This policy covers all users who access our Website and services, whether browsing, purchasing a product, or communicating with us.
3. Categories of Data We Process
We collect and process the following categories of personal data:
a) Usage Data
Information about how you use our Website, such as your IP address, browser type, operating system, referring URLs, page interaction information, and session timestamps.
b) Account Data
When you register or interact with us, we may collect your full name, email address, mailing address, telephone number, and other identifiers necessary for account management.
c) Profile Data
This includes user preferences, purchase history, browsing behavior, interests, and other behavioral metrics collected to personalize and tailor your experience with telepathicwitness.com.
d) Communication Data
Includes records of your inquiries, feedback, support requests, and correspondence you submit to us via forms, email (including [email protected]), or other contact methods.
e) Technical Data
Includes details about your device such as operating system, device type, language settings, network type, system diagnostics, and other technical identifiers.
f) Transaction Data
Includes details of purchases or transactions made on our Website, including billing address, order history, shipping details, and payment method information processed via third-party payment processors.
g) Preference Data
Information relating to your marketing preferences, communication settings, and expressed interests in products or services.
4. Legal Bases for Processing
We process your personal data only where permitted by law. Depending on the nature of your interaction with our Website, the legal bases include:
– Contractual Necessity: To fulfill obligations arising from contractual engagements with you (e.g., fulfilling orders, account registration).
– Legitimate Interests: To operate, improve, and secure our Website, and understand user behavior (provided your data protection rights do not override our interests).
– Consent: For marketing activities, cookie collection (non-essential), and other non-essential data uses.
– Legal Obligations: To comply with legal or regulatory requirements imposed upon us.
5. Your Data Protection Rights
Subject to applicable laws (including GDPR and CCPA), you may exercise the following rights:
– Right of Access: Request access to your personal data and information on how we process it.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal information, subject to retention obligations.
– Right to Restriction: Request limited processing of your data under certain circumstances.
– Right to Data Portability: Request that your personal data be provided to you or another controller in a structured, machine-readable format.
– Right to Object: Object to processing where our legal basis is legitimate interest or direct marketing.
– Right Not to be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, accidental loss, or destruction. These include, but are not limited to:
– Data encryption during transmission and storage
– Secure HTTPS protocols
– Access control and authentication procedures
– Regular data backups
– Employee privacy and security training
7. International Data Transfers
Where applicable, we may transfer your personal data to jurisdictions outside the European Economic Area (EEA). In doing so, we ensure appropriate safeguards are in place, such as:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Transfers to countries deemed to offer adequate protection under GDPR
– Binding corporate rules or equivalent legal mechanisms
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Retention timeframes (subject to legal exceptions) include:
– Usage & Technical Data: Up to 12 months after collection
– Account & Profile Data: For the duration of your account and for 3 years after inactivity
– Communication Data: For up to 2 years after last interaction
– Transaction Data: Up to 7 years for legal/accounting compliance
– Preference Data: Until withdrawal of consent or 24 months post last interaction
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and improve our services. Categories of cookies used on telepathicwitness.com include:
– Essential Cookies: Required for the basic functioning of the site (e.g., session management, authentication).
– Functional Cookies: Enhance user experience (e.g., remembering preferences).
– Analytics Cookies: Collect anonymized data on user behavior to improve Website performance (e.g., Google Analytics).
– Performance Cookies: Track service errors and performance metrics for troubleshooting.
10. Cookie Management and Compliance
Upon your first visit, our Website provides a cookie consent banner in accordance with GDPR and CCPA requirements. You may:
– Accept or decline cookies (except those strictly necessary)
– Review the categories of cookies used
– Modify cookie preferences at any time through your browser or our cookie management tool
For California residents, you may also exercise your “Do Not Sell My Personal Information” rights at any time by contacting [email protected].
11. Children’s Privacy
Telepathic Witness does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe we may have collected information from a child, please contact us immediately at [email protected], and we will take appropriate steps to delete such data.
12. Policy Updates
We may revise this Privacy Policy in response to updates in legal requirements or how we deliver our services. Material changes will be communicated prominently through our Website or via direct communication channels, when applicable. Continued use of telepathicwitness.com following such changes implies acceptance of the revised policy.
13. Contact Us
Should you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, you may contact us at:
Email: [email protected]
We are committed to protecting your personal data in compliance with privacy regulations and providing a secure and trustworthy user experience on telepathicwitness.com.